Responsible Gaming Policy
Access and Age (18+)
Our services are exclusively accessible to individuals aged 18 and above. We employ strict identity and age verification methods. Providing access to minors is strictly prohibited.
Core Principles for Safe Play
Adopt a Balanced Approach:
- Consider gaming as a leisure activity, not a source of income.
- Gamble only with funds designated for your leisure time.
- Define your budget and time limits in advance.
- Stop immediately when you experience stress or lose your emotional balance.
Protection Tools
You can use the following settings in your profile:
- Deposit and Loss Limits: Set daily, weekly, or monthly limits.
- Session Limits: Monitor your playtime with automatic alerts.
- Self-Exclusion: Temporarily or permanently block access to your account.
- Account Termination: A procedure to end the relationship with the platform.
Risk Recognition
Stay alert to signs of problematic behavior. If gambling disrupts your daily life or personal relationships, take immediate action.
Professional Support
If you need help, there are specialized organizations in Germany that offer professional, confidential support for gaming-related challenges.
Supervision of Shared Devices
When using shared hardware, we recommend parental control software and not saving login details to prevent access by minors.
Staff training
Our customer team is trained to identify risks and assist you in activating self-protection tools with the necessary discretion.